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Terms – Conditions

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Terms and Conditions for Laurel’s Originals

The policies of Laurel’s Originals are covered on this terms – conditions page. These terms and conditions relate to canvas rug orders, custom designs and interior design projects.

I. Terms and Conditions

I.1 Laurels website is an introduction to the services offered by Laurel’s Originals, S.A., a company doing business in Costa Rica. We attempt to keep all information within the website updated and representative of our work and policies.

Initial inquiries should be directed to Laurel’s contact page. Thereafter, direct communications can be used via email, phone, or skype.

I.2 Orders will not be processed directly via this website. Any and all orders require clear communication from the prospective buyer as to size and design. Laurel’s Originals will include clear instructions as to how to order a rug and what is required from you in placing an order. We will reiterate the process at the time of order.

I.3 Deposit and Payment – Once a price quote, via email or FAX, has been sent per customer’s request, a 50% deposit is required to begin your rug order or project. Time completion estimates will be provided with the cost quote, however, if the deposit is not made within a 5 day time frame, a readjustment of completion time may be required, according to work load. Balance due of payment will be required prior to delivery or shipment of order.

II. Payment Options – there are several ways to process payment:

  • direct deposit to local bank
  • local Costa Rica check drawn from a national bank account
  • a wire transfer from outside of Costa Rica
  • credit card
  •  Paypal

II.1 Custom designs and/or custom colors must be approved by client placing the order. Our workmanship is guaranteed in conjunction with proper care and maintenance as outlined. Client should be expected to be involved in the processes or steps requiring their decisions/desire and expectations for any custom work.

Any questions related to our terms condition policies can be sent via out contact page.